Introduction
Welcome to B For Balo. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
When you visit our site or make a purchase, we collect personal details such as your name, billing and shipping address, payment information, email and phone number. We also gather device and browsing information, including IP address, browser type, and pages you visit, to improve our services and detect potential fraud.
How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including sending you emails to confirm your order status and shipping details when needed.
- Communicate with you regarding your order or inquiries.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services, in line with your preferences.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your Information with
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use payment processors to securely handle your payment information and shipping companies to deliver your orders. We also use analytics tools to understand how our customers use the site. If you request a password reset, your IP address will be included in the reset email.
Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Shipping Information
Processing Time: Standard orders are processed within 2 business days. If you need a same day delivery in Lebanon, please contact us at +96181156318 by What’s App to check the possibility. Customized orders may take up to a week depending on the product and quantities. Customers will be informed by e-mail in the case of any occasional delays.
Shipping Rates & Delivery Times: We offer free shipping on orders over $40 within Lebanon and on orders over $200 worldwide. For orders below these amounts, a flat rate of $4 will be added upon delivery in Lebanon, and for international orders, shipping costs will be calculated at checkout. Delivery times vary based on destination and shipping method selected.
International Shipping: We ship internationally; however, please be aware that international shipments my be subject to additional customs fees or import duties. These charges are the responsibility of the recipient.
Exchange Guidelines
Eligibility: Items must be unused, in their original packaging, and returned within 14 days of order receipt. We do not accept exchange for customized items unless the item is delivered defective.
Process: To initiate an exchange, please contact us through the form available on this website . We will provide you with instructions on how to return your item.
Shipping Costs: Customers are responsible for return shipping costs unless the item received was incorrect or defective.
Change to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please do not hesitate to contact us through the contact page on this website.
